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Market

Europe

Middle East

Africa

Russia

Southeast Asia

North America

South America

Hengyun has been providing custom sheet metal products to overseas clients, establishing stable relationships with partners from Europe, Southeast Asia, and the Middle East, with strong international service and communication efficiency.

Process

Client Communication

- Needs Analysis: Detailed communication via phone, email, or meetings to understand product specs, performance, quantity, and delivery timelines.

- Technical Support: If unsure about product choices, our tech team provides professional advice to help select the best solution.

Custom Solution & Quotation

- Solution Design: Tailored product solutions including drawings, technical specs, and materials based on client needs.

- Quotation: Clear, competitive quotes provided after fully understanding client requirements.

Sample Confirmation

- Sample Production: Products made according to approved solution, tested for quality to meet technical and functional requirements.

- Sample Review: Samples sent for client testing and approval, with possible optimizations based on feedback.

Contract Signing

- Contract Draft: After sample and quote confirmation, contract details like delivery, payment, and after-sales are negotiated.

- Contract Signing: Both parties sign the contract, ensuring legal protection for production and delivery.

Mass Production

- Order Scheduling: After receiving the order and deposit, production schedule is set, and progress updates are provided.

- Production Monitoring: Full monitoring to ensure quality and progress, with updates available upon request.

Quality Testing

- Strict Testing: Every batch undergoes quality checks to meet international standards and client needs.

Logistics & Delivery

- Packaging & Shipment: Products packed per international standards to prevent damage during transit.

- Logistics Arrangement: Best logistics method chosen, with full tracking service and on-time delivery.

- Delivery Confirmation: Client signs off upon receiving the product in good condition.

After-Sales Service

- Technical Support: Installation and guidance services, with timely issue resolution.

- Quality Feedback: Rapid response to quality/performance feedback, with effective solutions provided.

- Long-Term Cooperation: Regular follow-ups to assess product use and new needs, maintaining a good relationship.

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Client Communication

Custom Solution & Quotation

Sample Confirmation

Contract Signing

Mass Production

Quality Testing

Logistics & Delivery

After-Sales Service

After Sales

Exclusive Customer Service
· One-on-one support, timely response, full pre-sale and after-sale follow-up.

Strict Quality Control
· Full process quality inspection system ensures stable, reliable products with standard precision.

Fast Delivery Response
· Optimized production for short delivery cycles, helping clients capture markets quickly.

Service Advantage Commitment

One-stop Sheet Metal Customization
· From design, processing, surface treatment to assembly, providing complete solutions.

Advanced Production Equipment
· Equipped with laser cutting, CNC punching, spraying line, etc., ensuring high precision and quality.

Multi-industry Product Support
· Products widely used in electronics, power, medical, communications, automation, and more.

Contact us

You can contact us through the following four methods, and we will respond to your inquiry promptly!

1. Call us

2. Send an email

3. Message form

4. Add WeChat or Whatsapp

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